Privacy Policy
About Us
This Privacy Policy explains how PARCO India Pvt. Ltd. (“we”, “our”, “us”) collects, uses, shares, stores, and protects your personal information when you use our website parcoindia.com or any of our related services.
By using our website, you are deemed to have read, understood, and accepted this Privacy Policy. If you do not agree, please do not use our website.
Information We Collect
When you use our website or services, we may collect:
Your name, email address, telephone number, and postal address
Payment and bank details (to process purchases or refunds)
Order details when you buy or sell products
Email address (if you subscribe to newsletters)
Customer service interactions (if you contact us)
Usage information (via cookies and analytics tools)
Why We Collect Your Information
We use your personal information for the following purposes:
To process your orders and manage payments
To provide customer support and handle enquiries
To send updates about your orders
To improve our services through feedback and analytics
To send promotional offers and newsletters (only if you consent)
To comply with legal obligations (such as tax and accounting laws)
How Long We Keep Your Information
Bank details: Retained for 48 hours after processing payment
Order information: Retained for up to 12 months
Marketing data: Retained for up to 3 years (unless you unsubscribe)
Financial records: Retained for 7 years as required by law
Sharing Your Information
We may share your personal information in the following cases:
With service providers (e.g., email service, IT providers) who help operate our website
With legal authorities such as police or government agencies when required by law
With fraud prevention agencies to protect against misuse
During a business transfer or sale of the company
We never sell your personal information to third parties.
Security of Your Information
We use strict security measures to protect your data, including:
SSL encryption (https://) for secure communication
Encrypted storage of sensitive data
Firewall protection for our servers
Limited staff access to personal information
Secure backups to prevent loss of data
While we take all reasonable precautions, please note that no method of transmission over the Internet is completely secure.
Your Rights
You have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal data (where applicable)
Opt-out of marketing communications anytime via the unsubscribe link or by emailing us at support@parcoindia.com
Cookies Policy
We use cookies to:
Improve website functionality
Analyze traffic and usage patterns
Personalize your shopping experience
Cookies do not store sensitive information such as your name or payment details. You may disable cookies in your browser settings, but some parts of the site may not function properly.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy, please contact:
Data Protection Officer
PARCO India Pvt. Ltd.
Registered Office: New Delhi, 110017, India
Email: support@parcoindia.com